Support

Questions about a charge, your account, or our games? Reach us here.

Billing Support

Charges from ShadowByte Studios LLC appear on statements as ShadowByte Studios. If you don't recognize a charge or have a billing question, email us at admin@shadow-byte.com and include the last 4 digits of the card used and the approximate date of the charge.

Account & Game Support

For help with an in-game account, email admin@shadow-byte.com. We aim to respond to all inquiries within a few business days.